Front Desk Receptionist/Social Media manager

We are an exclusive luxury medical spa located in Manhattan. We are searching for an individual who combines the duties of a front desk receptionist, social media manager, and a blog writer who is professional, detail-oriented, can multitask, and strives for exceptional customer service. Candidates must have relevant experience in the beauty, luxury, spa industry, mass media, high-end customer service, social media advertising, image processing and blog writing.

 

Job Details:

This is a multi-role position for a highly driven and skilled individual who is passionate about excellent customer care, digital advertising, image processing (Photoshop, Canva, etc), blog writing in any field (emphasis will be on medical aesthetics), where services such as Botox, Dermal Fillers, Body sculpting and Lasers are performed.

Duties/Responsibilities:

Greet, check-in/check-out clients

Handle payments, answer phone calls, emails

Promote and sell service treatments, enhancements, upgrades

Manage appointments, doctor’s schedule

Create engaging writing and video content on social media platforms during downtime utilizing current image processing platforms

Make and edit videos and photos of the procedures performed at the clinic and then process them into engaging before and after transformations

Write various blogs on the topic of medical aesthetics

Follow all office policies and procedures including safety and sanitation policies

Ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner

Perform other job-related duties as requested

Requirements:

Excellent communication skills and absolute professionalism are mandatory

Ability to be resourceful and resilient in dealing with challenging and difficult patients

Ability to organize, multitask, prioritize, and work under pressure

Must have experience or willing to quickly acquire skills in digital content creation, social media management and marketing, and blog writing

Present oneself with a neat and professional appearance

Must live close to the job in NYC area

 

Education:

Bachelor’s degree in Communication, PR, Sociology, Marketing, Psychology Mass Media, Advertising, Writing preferred

 

Skills:

Excellent sales skills, extravert personality, high energy

Familiarity of the industry booking systems (Vagaro, Ringcentral, Mindbody)

Excellent writing skills for beauty blogs or Instagram posts

Photoshop, Canva, client email apps, MS Office, PowerPoint

Social media/content creation skills for Instagram, TicTok (video/pics)

 

Experience:

Must have 2 years of experience in beauty, medspa industry, luxury goods sales and be able to create social media content, handle difficult clients and write beauty blogs

 

Schedule:

Full-time

Monday-Friday

10:00am-6:00pm

Compensation:

Base ($25-30/h) + Sales Commission, earning potential up to 100K

 

Benefits:

Up to 4 weeks paid vacations

Medical benefits

Flexible hours

Employee discount for Aesthetic Procedures

Paid time off

Paid holidays

Beautiful office with a nice view on the Upper East Side

We are looking for a creative person who enjoys interacting with people, writing, and creating social media content.

Please, submit your resume with cover letter and 3 recommendation contacts via email [email protected]

Salary or Hourly Rate

$25-30/h+commission, up to 100K earning potential

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